Digital transformation

Sociology

Business

Pedagogy

Value (mathematics)

Public value

Public service

Gene

Machine learning

Marketing

Political science

Economics

Microeconomics

Chemistry

Transformation (genetics)

Production (economics)

Value creation

Public relations

Computer science

Co-creation

Public administration

Industrial organization

Biochemistry

Transformative learning

Government Information Quarterly

Public administrations are investing in the digital transformation of their citizen-oriented services and internal administrative processes. They are using co-production approaches and include different types of stakeholders into these transformative processes to increase service quality and generate public value. In this study, we investigate how these co-production approaches are implemented in both digital strategy formulation and implementation in Denmark. We identify four different types of public value: citizen, economic, administrative and societal public value.

Co-production in digital transformation of public administration and public value creation: The case of Denmark