World Wide Web

Process (computing)

Philosophy

Chatbot

The Internet

Computer science

Shopping mall

E-commerce

Business

Covenant

Advertising

Programming language

Theology

Python (programming language)

Applied Computational Intelligence and Soft Computing

Chatbots have been used in many fields ranging from education to healthcare and are also used in e-commerce settings. This research aims at developing a web-based chatbot called Hebron for the Covenant University Community Mall. The chatbot is developed using Python and React.js as the programming languages and MySQL (Structured Query Language) server as the database to give a structure to the e-commerce datasets and Admin Portal process. The e-commerce chatbot application for Covenant University Shopping Mall (CUSM) seeks to provide an easy, smart, and comfortable shopping experience for the Covenant University Community.

Development of an E-Commerce Chatbot for a University Shopping Mall