Marketing

Engineering

Dynamics (music)

Operating system

Economics

Computer science

Acoustics

Business model

Business

Physics

Process management

Small and medium-sized enterprises

Industrial engineering

Productivity

Data science

Artificial intelligence

Business development

Economic growth

Finance

Knowledge management

Order (exchange)

Space (punctuation)

System dynamics

Procedia Computer Science

In the current global scenario Small and Medium Enterprises (SME's) contribute to the GDP of nations through employment opportunity, productivity and growth. The small and medium business space is a challenge to operate, more especially in these times of COVID-19. The world of digital delivers opportunities for optimization in order to survive these challenges. The South African situation runs parallel to these observations despite formidable support from stakeholders in creation of "Innovation hubs" and other mechanisms to ameliorate. This calls for a close investigation of smart business solution enabled digitally to address the needs of the enterprise and provide support. This article aims to explore System Dynamics (SD) modelling to provide strategic business support to small business. The research presents an approach to SME support comprising skills development and digitalization as applied through an innovation hub. The SD model is adopted to simulate the impact to an SME's development.

A systems dynamics approach to SME digitalization