Chat room

Anagram

Multimedia

Human–computer interaction

Internet privacy

The Internet

World Wide Web

Philosophy

Management

Psychology

Economics

Affect (linguistics)

Online chat

Mobile phone

Phone

Instant messaging

Modality (human–computer interaction)

Computer science

Linguistics

Task (project management)

Applied psychology

Communication

Telecommunications

Computers in Human Behavior Reports

How does the way people first interact affect communicative effectiveness? Does it matter if you meet someone via video-chat first or via text first? In Study 1, attitudes towards three common communication media were surveyed. In general, respondents preferred face-to-face interactions and messaging platforms over phone calls. In Study 2, participants first met via either video-chat or messaging, and then switched to the other modality. Dyads who met first via text performed worse on an anagram task than those who met first via video. However, those who met first via text were more confident in their performance. How people first get to know each other impacts how they feel about their conversations and how effectively they work together.

Meeting by text or video-chat: Effects on confidence and performance