Feeling

Thematic analysis

Statistics

Social psychology

Surgery

Economics

Closed-ended question

Qualitative research

Ambulatory

Psychology

Mathematics

Management

Offensive

Family medicine

Internal medicine

Sociology

Outpatient clinic

Medicine

Social science

Journal of General Internal Medicine

Sharing outpatient notes with patients may bring clinically important benefits, but notes may sometimes cause patients to feel judged or offended, and thereby reduce trust.

Words Matter: What Do Patients Find Judgmental or Offensive in Outpatient Notes?