Digital transformation

Business

Work in process

Innovation process

Knowledge management

Operating system

World Wide Web

Marketing

Technology management

Innovation management

Computer science

Process (computing)

Technological Forecasting and Social Change

Artificial Intelligence (AI) reshapes companies and how innovation management is organized. Consistent with rapid technological development and the replacement of human organization, AI may indeed compel management to rethink a company's entire innovation process. In response, we review and explore the implications for future innovation management. Using ideas from the Carnegie School and the behavioral theory of the firm, we review the implications for innovation management of AI technologies and machine learning-based AI systems. We outline a framework showing the extent to which AI can replace humans and explain what is important to consider in making the transformation to the digital organization of innovation. We conclude our study by exploring directions for future research.

Artificial intelligence and innovation management: A review, framework, and research agenda✰