World Wide Web

Communication

Chatbot

Mistake

Conversation

Computer science

Psychology

Political science

Artificial intelligence

Human–computer interaction

The majority of conversations a dialogue agent sees over its lifetime occur after it has already been trained and deployed, leaving a vast store of potential training signal untapped.In this work, we propose the self-feeding chatbot, a dialogue agent with the ability to extract new training examples from the conversations it participates in.As our agent engages in conversation, it also estimates user satisfaction in its responses.When the conversation appears to be going well, the user's responses become new training examples to imitate.When the agent believes it has made a mistake, it asks for feedback; learning to predict the feedback that will be given improves the chatbot's dialogue abilities further.On the PERSONACHAT chitchat dataset with over 131k training examples, we find that learning from dialogue with a selffeeding chatbot significantly improves performance, regardless of the amount of traditional supervision.

Learning from Dialogue after Deployment: Feed Yourself, Chatbot!