Marketing

Theoretical sampling

Grounded theory

Process (computing)

Engineering

Axial coding

Tourism

Archaeology

Operating system

Coding (social sciences)

Computer science

Destinations

Management science

Business

Qualitative research

Process management

Geography

Political science

Sociology

Data science

Knowledge management

Social science

Tourism Management Perspectives

The main contribution of this paper was to present a new model for smart tourism destinations using the steps of grounded theory as an analytical framework. To build the model, a systematic review of articles published between 2000 and 2017 was undertaken. Strauss and Corbin's framework for grounded theory formed the basis of the review process. The first step, which was open coding, involved the collection of a group of primary concepts and the extraction of analytic categories. In axial coding, the relationship between the categories was determined. Using selective coding, all of the identified categories were integrated and built, and 6 main categories and 28 sub-categories were identified. In addition to making an important contribution to the literature regarding sustainable and smart tourism destinations, this model is likely to be of interest to policymakers to enhance their awareness of the prerequisites and strategies of developing smart tourism destination.

Developing a model for sustainable smart tourism destinations: A systematic review