Process (computing)

Engineering

Mediation

Operating system

Dispute resolution

Computer science

Arbitration

Online dispute resolution

Risk analysis (engineering)

Resolution (logic)

Alternative dispute resolution

Management science

Business

Process management

Dispute mechanism

Political science

Artificial intelligence

Adversarial system

MATEC Web of Conferences

The construction industry is complex, fragmented, dynamic and involves many parties in an adversarial relationship. This makes disputes almost inevitable in any construction project. This paper aims to provide a comprehensive review of the adopted methodologies in resolving disputes that arise in the construction projects. The paper evaluates and classifies the different methods of disputes resolution. A comparison was conducted between the advantages and disadvantages of each method. The paper distinguishes between the traditional method of disputes resolution; litigation and Alternative Dispute Resolution (ADR) methods such as arbitration, mediation, med/arb, mini-trial and dispute review board. In conclusion there is no best way to solve all kind of disputes in construction projects, however, a general step by step process of how disputes should be addressed is finally presented.

A comprehensive review of disputes prevention and resolution in construction projects