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Do Frontline Employees Cope Effectively with Abusive Supervision and Customer Incivility? Testing the Effect of Employee Resilience
Paper Details
Title
Do Frontline Employees Cope Effectively with Abusive Supervision and Customer Incivility? Testing the Effect of Employee Resilience
Published Date
Feb 8, 2019
Volume
35
Issue
2
Pages
223 - 240
Notes
History