Electrical engineering

Neuroscience

Perception

Verbal abuse

Poison control

Economic growth

Family medicine

Engineering

Nursing

Psychology

Health care

Economics

Human factors and ergonomics

Technician

Mobbing

Medical emergency

Medicine

Social psychology

Revista Latino-Americana de Enfermagem

to determine the perception of verbal abuse and mobbing and the associated factors of paramedic technicians (nursing assistants) and professionals (nurses, midwives, kinesiologists) in the pre-hospital care areas of three regions in the south of Chile.descriptive and correlational study was performed within the professional community and a two-stage sample of the paramedic technician population in three regions. The questionnaire "workplace violence in the health sector" (spanish version) was applied after signing the informed consent.51.4% of professionals and 46.6% of paramedic technicians consider they have been verbally abused during last year. 17.6% of paramedic technicians and 13.5% of professionals perceived mobbing. A low percentage of these events are reported. In only one case of mobbing, the aggressor was legally penalized. No significant differences were found between the job categories and the studied regions.A high percentage of participants in each group perceived verbal abuse and non-minor percentage perceived mobbing, but most of these events are not reported.

Verbal abuse and mobbing in pre-hospital care services in Chile