Discounting Humanity: When Consumers are Price Conscious, Employees Appear Less Human

Volume: 28, Issue: 2, Pages: 272 - 292
Published: Jan 9, 2018
Abstract
Consumers are frequently bombarded with a myriad of marketing tactics. One tactic regularly employed by thrift‐oriented brands is to highlight low prices, discounts, and sales promotions. When consumers encounter these low‐price signals, they may adopt a price conscious mentality, that is, a singular focus on getting the cheapest deal. A price conscious mentality is likely beneficial for consumers, as it helps them save money. However, it is...
Paper Details
Title
Discounting Humanity: When Consumers are Price Conscious, Employees Appear Less Human
Published Date
Jan 9, 2018
Volume
28
Issue
2
Pages
272 - 292
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