The impact of supply chain agility on business performance in a high level customization environment
Abstract
To improve business performance in rapidly changing environments, supply chain agility can be a crucial requisite to address responsiveness issues, especially in environments with high levels of customization. This paper examines the effect of supply chain agility on customer service, differentiation, and business performance. A survey research methodology was employed using a sample of 156 manufacturing firms that provide high levels of...
Paper Details
Title
The impact of supply chain agility on business performance in a high level customization environment
Published Date
Sep 15, 2016
Volume
10
Issue
1-2
Pages
10 - 19
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