Breaking free from the limitations of classical test theory: Developing and measuring information systems scales using item response theory

Information systems (IS) research frequently uses survey data to measure the interplay between technological systems and human beings. Researchers have developed sophisticated procedures to build and validate multi-item scales that measure latent constructs. The vast majority of IS studies uses classical test theory (CTT), but this approach suffers from three major theoretical shortcomings: (1) it assumes a linear relationship between the latent...