INTRODUCTION AND DEFINITIONS
Pluto Labs, Inc. ("Pluto Labs, Inc.", "we", "us", "our", "ours", "ourselves") has begun on the belief that global research ecosystem in pursuit of advancing human knowledge works better when it is collaborative rather than competitive. As an endeavor to build a system to actually realize such belief we are developing and operating online services including https://www.scinapse.io/ ("the Services"), as described in our Terms of Service, to support researchers, where they will gather up, interact each other, and evolve into the community that will bring life to the designated system. It is necessary for us to collect, share, and analyze information about the users to improve the Services and serve the community better.
We believe that it is important to protect personal information of users, not only because it is a legal and moral obligation and observing it is critical for the being of the Services, but also because participants need to feel safe and respected to work collectively with others. Dealing with information in a user-friendly and protective way necessarily comes with transparency. Use of any information from the Services will be solely for the purpose of serving its vision: breaking down barriers in academia. That is, we will be using information only to make the Services work better for you, the researchers, and to enable a better environment for researchers to pursue genuine knowledge.
You understand that you may be governed under the laws and legislation of any or all of the regions (i) where you live, (ii) where you view or edit content on our services, (iii) where other users view your content, or (iv) where other users who view your content live, which may include the law in the Republic of Korea where we are based ("applicable law").
Personal information ("personal information") is information that either you provide us or we collect from you, that could be used to uniquely identify you as a person. Specifically, to the extent that it doesn't conflict with applicable law, we regard at least the following as personal information if it is otherwise nonpublic and can be used to uniquely identify you:
(a) Any combination of following items that would constitute a unique identification of yourself as a person in the real world: your real name, address of residence, phone number, email address, password, identification number issued by your government, identification number issued by your affiliated organization along with the name of the organization, Internet Protocol (IP) address, user-agent information, credit card number; and
(b) when associated with personal information that falls into the description of subsection (a), any sensitive data such as date of birth, gender, sexual orientation, racial or ethnic origins, marital or familial status, medical conditions or disabilities, political affiliation, and religion; and
The Services also involve transmission of information between us and some third parties ("third party", "third parties"), which are individuals, entities, websites, services, products, and applications that are not controlled, managed, or operated by Pluto Labs, Inc. This includes the cloud-based digital infrastructures that enable the Services.
TYPES & METHODS OF INFORMATION COLLECTION
Several features on the Services rely on your contributions such as comments, discussions, or evaluation. Whenever you make contributions on the Services, you should assume that information you actively contribute to the Services is publicly available, regardless of that information being personal or not, and we may use your public contributions, either aggregated with those by others or individually, to operate and improve the Services. If you believe you have included personal information within your contributions and it should be deleted, please contact email@example.com immediately.
Registration and Verification
Some parts of the Services may require you to register with an account and provide your personal information to verify your identity as a researcher. This may include your real name, your affiliated organization, email address, or your account information from third party services. To ensure that users behave in the Services with integrity and good faith for academia, certain information may be publicly available along with your contributions. For example, when you make comments, evaluations, or peer reviews on the works by others, your name and affiliation may be disclosed with them.
Parts of the Services may also provide multiple options to sign in via third party services such as Google, Facebook, Twitter, ORCID, and etc. As part of the sign-in process we collect and store following data.
- Any forms of names that are used in each third party services including full names, first names, last names, usernames, display names, and etc.
- Any forms of email addresses that are provided by the third party
- Authentication tokens issued by the third party
User Input - information you provide to us
The types of personal and non-personal information that we collect directly from you depends on the content and features of the Services you use and how you otherwise interact with us and may include:
- Contact details, such as your name, email address, postal address, phone number and social media handle;
- Account login credentials, such as usernames and passwords, password hints and similar security information;
- Other account registration and profile information, including educational, professional and other background information, such as your field of study, current position, practice area and areas of interests, and photo;
- Information that you communicate to us, such as questions or information you send to firstname.lastname@example.org;
- Data that you provide to us as part of interacting with the Service, such as your saved papers, email alerts, favorites and search queries; and/or
- Communications preferences, such as your preferred language and the frequency, type and format of the alerts you sign up to receive.
Some information in the Services may be disclosed, and not be deleted, when it is believed to be important for academic and research purpose. Research communications heavily depend on publications, and information relevant to publications is in general important for the Services, users, and their studies. Among various pieces of personal information relevant to a publication record, we believe, to the extent permitted by applicable law and the correspondent license under which the record is shared, at least the real names of authors, their affiliations, and their bibliographic metrics such as h-index and received citations are academic information.
We collect author names as publicly accessible metadata from the web, publishers and other sources for display across our website including in association with papers, presentations, blog posts, code repositories, videos and citations/references. This data and content is stored indefinitely. We use the author name from this publicly accessible metadata to auto-generate author profile pages where we display content associated with an author, compute citation statistics and display links to other authors. Author profile pages can be updated by using the “Suggest Changes” button on an author’s profile page to add/remove papers, add an affiliation, add a link to a homepage, add an email address, and add other information that is relevant to the author. Requesters who submit changes are required to provide their first and last name, email address and justification which we store in a database to validate the request. Suggested changes may not be applied to our databases and the Services if the request is deemed invalid.
Third Party Sources
We also may obtain contact details and other information about you from third parties including (1) third party companies or individuals that help us process information and support the Services; and (2) publicly-available sources and data suppliers from which we obtain data to validate or supplement the information we hold.
This data from third party may be combined with other information we collect and might include aggregate level data, such as which IP address correspond to zip codes or countries.
Operating and improving the Services requires a deep understanding of how users behave and utilize the Services. Just as typical other internet services would do, we may automatically receive some information when you use the Services with a web browser. This includes, but is not limited to:
- Internet Protocol address;
- type of your device and its unique identifier (if any);
- type, version, and language preference of your web browser;
- type, version, and language preference of your operating system;
- name of your internet service provider;
- the website that referred you to the Services; and
- the details of your request to the Services, such as date, time, or queries.
We also utilize several popular technologies and services to collect your usage information. This ranges from prevalent web technologies like cookies and web storage to third party services such as trackers.
USE OF INFORMATION
We and our third party services providers use your information for the purpose of pursuing our mission and vision. To be specific, this includes:
- responding to your requests with regard to the Services;
- operating, administering, and improving the Services;
- providing customized features of the Services;
- facilitating communication between users and us;
- complying to legal obligations and our Terms, resolving disputes; and
- analyzing in aggregate level for statistical and scientific purposes.
While we consider it important to protect your information, we may share information with third parties.
We will access, use, preserve, and/or disclose your personal information if we reasonably believe it necessary to satisfy a valid and legally enforceable warrant, subpoena, court order, law or regulation, or other judicial or administrative order. However, if we believe that a particular request for disclosure of a user's information is legally invalid or an abuse of the legal system and the affected user does not intend to oppose the disclosure themselves, we will try our best to fight it. We are committed to notifying you of such request when possible, before we disclose your personal information in response to a legal demand. However, we may only provide notice if we are not legally restrained from contacting you, there is no credible threat to life or limb that is created or increased by disclosing the request, and you have provided us with any valid online contact point (possibly email or phone number).
Protection of Users, Ourselves, and the Services
We hope that this never comes up, but we may disclose your personal information if we believe that it's reasonably necessary to prevent imminent and serious bodily harm or death to a person, or to protect our organization, employees, contractors, users, or the public. We may also disclose your personal information if we reasonably believe it necessary to detect, prevent, or otherwise assess and address potential spam, malware, fraud, abuse, unlawful activity, and security or technical concerns.
Third party services
Research, Development & Improvement
Improving the Services and pursuing the mission and vision of Pluto Labs, Inc. might require analytic services by third parties. We may share non-personal information or aggregated information with researchers, scholars, academics, and other interested third parties who wish to study the Services. Sharing this information helps them understand usage, viewing, and demographics statistics and patterns. They then can share their findings with us and our users so that we can all better understand and improve the Services.
Your Explicit Permission
We use various measures to protect information from unauthorized access. These include cryptography, access control, and firewalls. Unfortunately, there's no such thing as completely secure data transmission or storage, so we can't guarantee that our security will not be breached.
Although we might provide features like temporary password or password resetting, we never ask passwords from users. For your own protection, please be responsible of safeguarding your own password, and never disclose it to anyone.
If you are asked your password or you find any sign of your personal information being misused due to security breach, please let us know by sending us email at email@example.com, so we can fight against malicious attempts and better protect users and ourselves.
For clarity, we deal with your request the same, either with or without Do-Not-Track signals.
Our (snail) mailing address is 419, Teheran-ro, Gangnam-gu, Seoul, 06160, Republic of Korea