"If you want to know how to do the job, you have to do it" : A Qualitative Study on Knowledge Sharing Among Technical Experts Focusing Communities of Practice and Tacit Knowledge

This thesis discussed explicit and tacit knowledge that technical experts in a public authority need to carry out their work. The main focus was on knowledge sharing in communities of practice, and the distribution of so called tacit knowledge. An interview study with eight aviation experts was conducted in the European Aviation Safety Agency (EASA). The agency had experienced problems with knowledge transfer. The study showed that both explicit...