Psychology

Context (archaeology)

Work time

Social psychology

Psychiatry

Engineering

Computer-assisted web interviewing

Archaeology

Work (physics)

Job satisfaction

Infectious disease (medical specialty)

Clinical psychology

Business

Disease

Coronavirus disease 2019 (COVID-19)

Marketing

Geography

Applied psychology

Stressor

Pathology

Technostress

Medicine

Mechanical engineering

Cognition Technology & Work

This paper analyzes teleworkers’ technostress evolution over time, as well as its effects on these individuals’ work-related well-being over time. The proposed research model was tested using a survey-based longitudinal study with individuals that forcibly moved to teleworking in the context of a COVID-19 lockdown at two points in time (T0 and T1). Results indicate that two techno-stressors (work–home conflict and work overload) generated strain in teleworkers, which in turn decreased their satisfaction with telework and perceived job performance. In addition, teleworkers experienced two types of enduring technostress: synchronous effect (i.e., stressors generating strain at T1), and a cumulative reverse causation effect (i.e., strain at T0 has an effect on stressors at T1). These findings contribute to cognition, work, and technology literature by providing a more complete understanding of teleworkers’ technostress and its possible cumulative effects over time. Practical insights for managing technostress when moving to and remaining in teleworking are provided.

Teleworking and technostress: early consequences of a COVID-19 lockdown