A last-mile delivery channel choice by E-shoppers: assessing the potential demand for automated parcel lockers

This study presents the results of assessing the potential demand for an automated parcel locker (APL) system that is being deployed. A two-stage approach was developed for assessing the potential demand for APL. Within the first stage, we reveal the current demand for attended and unattended deliveries based on Random Utility Modelling. We then estimate grocery shopping activity time expenditures and evaluate possible reductions if the shopping...