Public policy and operations management

Public policies are “deliberate decisions by governments or equivalent authorities to take action or nonaction toward specific objectives” (Weible & Carter, 2017, p. 24). Challenges in public policy are inherently “wicked” (Rittel & Webber, 1973), since they are complex, interconnected, difficult to define, involve many stakeholders, and can typically be addressed only through trial and error (Birkland, 2019; Dye, 2017; Weible & Sabatier, 2018)....