CRITICAL FACTORS INFLUENCING MOOCS RETENTION: THE MEDIATING ROLE OF INFORMATION TECHNOLOGY

In the current digital era, Massive Open Online Courses (MOOCs) are considered as an educational revolution specifically in the current situation of COVID-19. Although students from all over the globe register for MOOCs, only a small proportion of participants complete the online courses. MOOCs at present encounter the problem of low retention rates, thus providing numerous research gaps. This paper investigates the impact of critical factors...