Can disasters improve the tourism industry? The role of normative, cognitive and relational expectations in shaping industry response to disaster-induced disruption

Volume: 93, Pages: 103288 - 103288
Published: Mar 1, 2022
Abstract
• Industry reaction to crises studied using sociological theory on disruption response • Industry association guidelines and tweets serve as empirical evidence. • Normative and relational expectations drive crises response. • Cognitive expectations not leveraged to improve the industry • Leadership from public policy and large tourism businesses...
Paper Details
Title
Can disasters improve the tourism industry? The role of normative, cognitive and relational expectations in shaping industry response to disaster-induced disruption
Published Date
Mar 1, 2022
Volume
93
Pages
103288 - 103288
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