Should firms use digital work instructions?—Individual learning in an agile manufacturing setting

New technological innovations in robotics, automation, and digitization enable agile manufacturing, smaller lot sizes, and quicker changes to the product and the production process. In such environments, learning is important, since workers must learn new tasks and adapt to frequent changes quickly. In an experimental study, we compare digital work instructions with traditional paper‐based ones, the latter still being common in today's quality...