Characteristics of teach-back as practiced in a university health center, and its association with patient understanding, self-efficacy, and satisfaction

The purpose of this research was to investigate the extent to which recommended characteristics of teach-back were employed by providers in a university Student Health Services department, and to evaluate its association with patient understanding, self-efficacy, and satisfaction.The study employed a causal comparative design. Audio recordings of 87 primary care interviews were transcribed and coded for presence and characteristics of...