The Impact of Workload on Operational Risk: Evidence from a Commercial Bank

Volume: 68, Issue: 4, Pages: 2668 - 2693
Published: Apr 1, 2022
Abstract
Operational risk has been among the three most significant types of risks in the financial services industry, and its management is mandated by Basel II regulations. To inform better labor decisions, this paper studies how workload affects banks’ operational risk event occurrence. To achieve this goal, we use a unique data set from a commercial bank in China that contains 1,441 operational risk events over 16 months. We find that workload has a...
Paper Details
Title
The Impact of Workload on Operational Risk: Evidence from a Commercial Bank
Published Date
Apr 1, 2022
Volume
68
Issue
4
Pages
2668 - 2693
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