How compulsive WeChat use and information overload affect social media fatigue and well-being during the COVID-19 pandemic? A stressor-strain-outcome perspective

Published on Nov 1, 2021in Telematics and Informatics
· DOI :10.1016/J.TELE.2021.101690
Hua Pang2
Estimated H-index: 2
(TJU: Tianjin University)
Abstract null null Social media has been increasingly utilized as an effective avenue for individuals to obtain needed social support and health-related information, especially during the on-going global COVID-19 pandemic. However, surprisingly few empirical studies have concentrated on the detrimental impact of social media adoption on young adults’ psychosocial well-being and mental health. Drawing upon previous stressor-strain-outcome theoretical paradigm (SSO), the present research investigates how psychosocial well-being assessments, especially compulsive WeChat use and information overload could trigger social media fatigue and, furthermore, how social media fatigue would ultimately result in emotional stress and social anxiety. This article utilized the cross-sectional design whereby statistical data were collected from 566 young people to test the conceptual research model. This research results demonstrate that perceived information overload through WeChat could significantly trigger social media fatigue among young people. Moreover, perceived information overload could indirectly predict emotional stress and social anxiety through the mediation of social media fatigue. This present work has vital theoretical and practical implications for widespread adoption of newly emerging communication technologies to enhance mental health and well-being among younger generation during recent public health crises.
📖 Papers frequently viewed together
14 Citations
23 Citations
#1Zhenduo Zhang (HIT: Harbin Institute of Technology)H-Index: 2
#2Li Zhang (HIT: Harbin Institute of Technology)H-Index: 4
Last. Junwei Zheng (Kunming University of Science and Technology)H-Index: 6
view all 4 authors...
Abstract For most mobile technology users, social media platforms are their main source of information about the COVID-19 pandemic. Using the stimulus-organism-response model, this study proposes that information quality and media richness are related to social media fatigue, which induces negative coping with the COVID-19 pandemic. The moderating roles of health consciousness and COVID-19-induced strain are also examined. The data were collected from 108 users of WeChat using a daily experience...
4 CitationsSource
#1Lei Yang (EUR: Erasmus University Rotterdam)H-Index: 2
#2Jeroen Jansz (EUR: Erasmus University Rotterdam)H-Index: 19
This study aims to add to the knowledge about information depicted in television health programs in China. Cardiovascular diseases (CVDs) are the leading cause of death in the country. The threat it poses is particularly notable among the Hui ethnic minority people, who have a higher prevalence of cardiovascular risk factors. Little research has been conducted thus far on content concerning CVDs in Chinese television health programs, and this study aims to fill this lacuna. Qualitative content a...
2 CitationsSource
#1Hua Pang (TJU: Tianjin University)H-Index: 2
Abstract Recently, the explosive growth of mobile social media technologies has dramatically transformed individuals’ interpersonal interaction, decision-making, and daily lifestyles. The primary objectives of this current article are to investigate the possible influences of perceived values (hedonic and utilitarian) on WeChat users’ affective responses (attitude and satisfaction) and electronic word-of-mouth (eWOM) engagement. This study represents one of the few that utilized customer-perceiv...
7 CitationsSource
#1Xueqing Li (RMIT: RMIT University)H-Index: 2
#2Michael W.Y. Chan (CUHK: The Chinese University of Hong Kong)H-Index: 38
Smartphone ownership is growing rapidly in China. Using a national sample of smartphone users, this study examined how different uses of the smartphone were related to emotional and psychological w...
2 CitationsSource
#1Hongfei Liu (University of Southampton)H-Index: 5
#2Wentong Liu (ZUEL: Zhongnan University of Economics and Law)
Last. Victoria-Sophie Osburg (University of Montpellier)H-Index: 9
view all 4 authors...
Abstract While previous research highlights the benefits of social media in times of a pandemic, this research focuses on the potential dark side of social media use among Generation Z (Gen Z) in the UK during the COVID-19 pandemic lockdown between March and May 2020. The study reveals that COVID-19 information overload through social media had a negative impact on Gen Z social media users’ psychological well-being. Moreover, perceived information overload heightened both social media fatigue an...
15 CitationsSource
#1Long Teng (CUPL: China University of Political Science and Law)
#2Dawei Liu (Hangzhou Dianzi University)
Last. Jinlin Luo (Hangzhou Dianzi University)
view all 3 authors...
As social media use continues to increase, consumers are beginning to experience social media fatigue leading to concern among marketers about the efficacy of the channel. This research examines social media fatigue through a stressor–strain–outcome model to better understand how consumers cope with this phenomenon and how it impacts adoption behaviors. Data were collected from 452 valid WeChat users through questionnaires and analyzed using SEM with PLS. The results show that information overlo...
2 CitationsSource
#1Saira Hanif Soroya (University of the Punjab)H-Index: 4
#2Ali Farooq (UTU: University of Turku)H-Index: 6
Last. Shan-e Zara (University of the Punjab)H-Index: 1
view all 5 authors...
Individuals seek information for informed decision-making, and they consult a variety of information sources nowadays. However, studies show that information from multiple sources can lead to information overload, which then creates negative psychological and behavioral responses. Drawing on the Stimulus-Organism-Response (S-O-R) framework, we propose a model to understand the effect of information seeking, information sources, and information overload (Stimuli) on information anxiety (psycholog...
22 CitationsSource
#1Hua Pang (TJU: Tianjin University)H-Index: 2
Abstract Given the explosive prevalence of WeChat engagement and the inconsistent conclusions regarding the potential negative influence of social media usage on psychological consequences, the current research aims to offer a deeper comprehending of the interrelationships between distinct patterns of WeChat interactions, upward social comparison, depressed mood, and the fear of missing out among university students. The study utilizes data gathered from a web-based survey of 318 university stud...
9 CitationsSource
#1Shanyan Lin (SNNU: Shaanxi Normal University)H-Index: 4
#2Danni Liu (SNNU: Shaanxi Normal University)H-Index: 3
Last. Xuqun You (SNNU: Shaanxi Normal University)H-Index: 1
view all 6 authors...
The current study examined the relationship between passive social network sites use and subjective well-being (i.e., cognitive and affective evaluations of lives), as well as the mediating role of self-concept clarity underlying this relationship. A convenience sample of Chinese speaking adults volunteered to take part in this study (the valid sample size was 328). Participants completed an online survey that comprised the Passive Social Network Sites Use Questionnaire, the Self-Concept Clarity...
8 CitationsSource
#1Annabel Ngien (NUS: National University of Singapore)H-Index: 1
#2Shaohai Jiang (NUS: National University of Singapore)H-Index: 10
Social media has been widely used as an important source of health information, particularly during public health crises. However, findings regarding social media's impact on young adults' mental health are mixed. There is a need to identify social mechanisms underlying the effect of social media on mental health outcomes. Our study breaks new ground by proposing and testing a moderated mediation pathway from social media use to stress in young adults during the COVID-19 pandemic. We conducted a...
5 CitationsSource
Cited By0