Technology-enabled knowledge management for community healthcare workers: The effects of knowledge sharing and knowledge hiding
Abstract
The objective of this study is to explore different facet (dark and bright sides) of technology-enabled knowledge management (KM) for rural lay healthcare workers who belong to the bottom of pyramid (BoP) population in India. Data were collected through multiple rounds of engagements and semi-structured interviews with 37 Accredited Social Health Activists (ASHAs). Findings indicate the existence of spirals of value that are shaped by KM...
Paper Details
Title
Technology-enabled knowledge management for community healthcare workers: The effects of knowledge sharing and knowledge hiding
Published Date
Oct 1, 2021
Journal
Volume
135
Pages
787 - 799
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