Determinants of online hotel booking intentions: website quality, social presence, affective commitment, and e-trust

Volume: 30, Issue: 7, Pages: 845 - 870
Published: Jul 15, 2021
Abstract
This study investigates the effect of hotel website quality, social presence, affective commitment, and e-trust on travelers’ online hotel booking intentions. Smart-PLS software was applied to test the hypotheses. The results of this study explain how hotel website quality, social presence, affective commitment, and e-trust have a significant relationship with online hotel booking intentions. This study identifies how hotel website quality is a...
Paper Details
Title
Determinants of online hotel booking intentions: website quality, social presence, affective commitment, and e-trust
Published Date
Jul 15, 2021
Volume
30
Issue
7
Pages
845 - 870
Citation AnalysisPro
  • Scinapse’s Top 10 Citation Journals & Affiliations graph reveals the quality and authenticity of citations received by a paper.
  • Discover whether citations have been inflated due to self-citations, or if citations include institutional bias.