Emotional Exhaustion and Deviant Misbehaviours: Effects of Job Stressors and Emotional Intelligence Among Insurance Salespersons

The unique nature of a sales job subjects sales executives to extreme pressures null resulting in impacting their mental and physical well-being and sometimes inducing negative null coping behaviours. The purpose of this research is to study the impact of specific job null stressors (role-based stressor and techno-based stressor) on emotional exhaustion which null results in salesperson’s frontline deviance behaviour. The research also aims to...