Editorial: When service technologies and human experiences intersect
Abstract
Purpose This paper aims to identify future research opportunities that address human–technology service interactions. Design/methodology/approach This editorial is based on the author’s personal reflections and conceptualizations of ideas from past previous research and theory. Findings The authors identify three opportunities for further research on technology and humanity: service technology and social interaction and service technology and...
Paper Details
Title
Editorial: When service technologies and human experiences intersect
Published Date
Jun 18, 2021
Volume
35
Issue
3
Pages
261 - 264
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Notes
History