Do policymakers use social media for policy design? A Twitter analytics approach

Volume: 25
Published: Jun 22, 2021
Abstract
Social media has been used widely for communicating information, awareness, and promote public policies by government agencies. However, limited attention has been paid to the use of social media in improving the design of public policies. This paper explores to what extent citizens' responses/opinions expressed on social media platforms contribute to policy design. The paper analyzes discussion about the 'Ayushman Bharat' scheme on Twitter...
Paper Details
Title
Do policymakers use social media for policy design? A Twitter analytics approach
Published Date
Jun 22, 2021
Volume
25
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