Coping with crisis: The paradox of technology and consumer vulnerability

Volume: 45, Issue: 6, Pages: 19 - 19
Published: Jul 2, 2021
Abstract
The COVID-19 pandemic has created unprecedented disruptions in consumers' daily lives. Regulations imposing social distancing, quarantine and full-scale lockdowns have heightened the risks amongst vulnerable consumer groups such as the elderly and socially or financially disadvantaged. However, these restrictions have also caused transitory vulnerability in many people who are not considered vulnerable under normal circumstances. Digital...
Paper Details
Title
Coping with crisis: The paradox of technology and consumer vulnerability
Published Date
Jul 2, 2021
Volume
45
Issue
6
Pages
19 - 19
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