User-generated content

Internet privacy

Mathematical analysis

World Wide Web

Sociology

Psychology

Content (measure theory)

Online community

Novelty

Peer effects

Mathematics

Computer science

Social media

Social psychology

Management Science

We theorize peer awards’ effects on the volume and novelty of creative user-generated content (UGC) produced at online platform communities. We then test our hypotheses via a randomized field experiment on Reddit, wherein we randomly and anonymously assigned Reddit’s Gold Award to 905 users’ posts over a two-month period. We find that peer awards induced recipients to make longer, more frequent posts and that these effects were particularly pronounced among newer community members. Further, we show that recipients were causally influenced to engage in greater (lesser) exploitation (exploration) behavior, producing content that exhibited significantly greater textual similarity to their own past (awarded) content. However, because the effects were most pronounced among new community members, who also produce content that, in general, is systematically more novel than that of established members to begin with, this process yields a desirable outcome: larger volumes of generally novel UGC for the community. This paper was accepted by Chris Forman, information systems.

How Do Peer Awards Motivate Creative Content? Experimental Evidence from Reddit