Investigating feedback implemented by instructors to support online competency-based learning (CBL): a multiple case study

Instructional feedback has the power to enhance learning. However, learners do not always feel satisfied with their feedback experience. Simultaneously, little attention has been paid on investigating how feedback is implemented in online competency-based learning (CBL). CBL is an approach under which learning activities are organized in a non-linear manner to help learners achieve pre-defined competencies. This study applied a multiple case...