Smart Speaker Recommendations: Impact of Gender Congruence and Amount of Information on Users' Engagement and Choice
Abstract
The relevance of smart speakers is steadily increasing, allowing users perform several daily tasks. From a commercial perspective, smart speakers also provide recommendations of products and services that may influence the consumer decision-making process. However, previous studies have mainly focused on the adoption of smart speakers, but there is a lack of proper guidelines that help design the way these devices should offer their consumption...
Paper Details
Title
Smart Speaker Recommendations: Impact of Gender Congruence and Amount of Information on Users' Engagement and Choice
Published Date
Apr 8, 2021
Journal
Volume
12
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Notes
History