Consumers as creative agents: How required effort influences willingness to engage

Volume: 38, Issue: 8, Pages: 1220 - 1237
Published: Apr 15, 2021
Abstract
Consumers often engage with brands by participating in activities such as co‐creating products and contributing ideas about product promotion. Such engagement enables consumers to be creative agents rather than mere end‐users. However, it also places a burden on them, as it inevitably requires effort on the consumer part. This study investigates the impact of expected effort level (low vs. high) on consumers' inclination toward engagement, and...
Paper Details
Title
Consumers as creative agents: How required effort influences willingness to engage
Published Date
Apr 15, 2021
Volume
38
Issue
8
Pages
1220 - 1237
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