Brokerbot: A Cryptocurrency Chatbot in the Social-technical Gap of Trust

Volume: 30, Issue: 1, Pages: 79 - 117
Published: Feb 1, 2021
Abstract
Cryptocurrencies are proliferating as instantiations of blockchain, which is a transparent, distributed ledger technology for validating transactions. Blockchain is thus said to embed trust in its technical design. Yet, blockchain’s technical promise of trust is not fulfilled when applied to the cryptocurrency ecosystem due to many social challenges stakeholders experience. By investigating a cryptocurrency chatbot (Brokerbot) that distributed...
Paper Details
Title
Brokerbot: A Cryptocurrency Chatbot in the Social-technical Gap of Trust
Published Date
Feb 1, 2021
Journal
Volume
30
Issue
1
Pages
79 - 117
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