Measuring internal communication satisfaction: validating the internal communication satisfaction questionnaire

Volume: 26, Issue: 3, Pages: 589 - 604
Published: Apr 2, 2021
Abstract
The study examines the psychometric properties of internal communication satisfaction questionnaire (ICSQ), an instrument originally developed in Croatian. A need for a contemporary instrument validated among a non-English-speaking population of employees who use English as their second language motivated the authors to translate the scale.,ICSQ was validated on a sample of 507 employees of a large Croatian subsidiary of a multinational bank,...
Paper Details
Title
Measuring internal communication satisfaction: validating the internal communication satisfaction questionnaire
Published Date
Apr 2, 2021
Volume
26
Issue
3
Pages
589 - 604
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