Being First, Being Right, and Being Credible Since 2002: A Systematic Review of Crisis and Emergency Risk Communication (CERC) Research

The crisis and emergency risk communication (CERC) model is a five-stage theory that merges established public health practices with principles of crisis communication. Although CERC has been regularly applied on the ground, it has been criticized as lacking the coherence and unity necessary to serve as a framework for research. To determine the extent and type of research CERC has generated since its original presentation to the academic...