Online daily coupons: Understanding how prepayment impacts spending at redemption
Abstract
Online daily coupons (ODCs) (e.g., Groupon) differ from conventional coupons, in that they require customers to make a prepayment for a product or service to receive a substantive discount at a later point in time. Drawing from escalation of commitment literature, this article examines how ODCs’ unique prepayment structure might affect customers’ spending upon redemption. The results reveal that a high prepayment enhances redemption spending,...
Paper Details
Title
Online daily coupons: Understanding how prepayment impacts spending at redemption
Published Date
Apr 1, 2021
Journal
Volume
127
Pages
364 - 372
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