A Conceptual Model for Assistant Platforms
Published: Jan 1, 2021
Abstract
Assistant platforms are becoming a key element for the business model of many companies. They have evolved from assistance systems that provide support when using information (or other) systems to platforms in their own. Alexa, Cortana or Siri may be used with literally thousands of services. From this background, this paper develops the notion of assistant platforms and elaborates a conceptual model that supports businesses in developing...
Paper Details
Title
A Conceptual Model for Assistant Platforms
Published Date
Jan 1, 2021
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