Anthropomorphism brings us closer: The mediating role of psychological distance in User–AI assistant interactions

In the current era, interacting with Artificial Intelligence (AI) has become an everyday activity. Understanding the interaction between humans and AI is of potential value because, in future, such interactions are expected to become more pervasive. Two studies—one survey and one experiment—were conducted to demonstrate positive effects of anthropomorphism on interactions with smart-speaker-based AI assistants and to examine the mediating role...