A GP-AHP approach to Design Responsive Supply Chains for Pareto Customers

This research mainly aims to provide a practical method to (1) rank a firm's customers, (2) determine the implied uncertainty for customers’ demand, and (3) allocate supply chain (SC) resources for meeting customer demands in an equitable manner in order to provide them with an appropriate/desired level of responsiveness. The suggested methodology utilizes the analytic hierarchy process (AHP) and the Delphi method to (1) assess customers based...