The Dark Side of Ridesharing in China: A Case Study of Qiangsheng Taxi

Our understanding of the negative implications of the sharing economy is limited, particularly from the perspective of the traditional businesses that are being displaced. To address this knowledge gap, this paper documents our ongoing study of Qiangsheng Taxi, the oldest and largest taxi company based in Shanghai, China. Our aim is to develop a preliminary process model based on the data collected to date that sheds light on the negative...