Combining Big Data and Artificial Intelligence for Managing Collective Knowledge in Unpredictable Environment—Insights from the Chinese Case in Facing COVID-19

The increasing fluidity of social and business configurations made possible by the opportunities provided by the World Wide Web and the new technologies is questioning the validity of consolidated business models and managerial approaches. New rules are emerging and multiple changes are required to both individuals and organizations engaged in dynamic and unpredictable paths. In such a scenario, the paper aims at describing the potential role of...