Playing the Trust Game Successfully in the Reputation Economy

Published on Nov 1, 2020
· DOI :10.2478/NIMMIR-2020-0011
Giana M. Eckhardt22
Estimated H-index: 22
(RHUL: Royal Holloway, University of London)
#1Russell W. BelkH-Index: 90
#2Giana M. EckhardtH-Index: 22
Last. Fleura BardhiH-Index: 14
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6 Citations
#1Rachel BotsmanH-Index: 1
If you can't trust those in charge, who can you trust? From government to business, banks to media, trust in institutions is at an all-time low. But this isn't the age of distrust--far from it. In this revolutionary book, world-renowned trust expert Rachel Botsman reveals that we are at the tipping point of one of the biggest social transformations in human history--with fundamental consequences for everyone. A new world order is emerging: we might have lost faith in institutions and leaders, bu...
41 Citations
#1Georgios Zervas (BU: Boston University)H-Index: 36
#2Davide Proserpio (SC: University of Southern California)H-Index: 19
Last. John W. Byers (BU: Boston University)H-Index: 42
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AbstractPeer-to-peer markets, collectively known as the sharing economy, have emerged as alternative suppliers of goods and services traditionally provided by long-established industries. The authors explore the economic impact of the sharing economy on incumbent firms by studying the case of Airbnb, a prominent platform for short-term accommodations. They analyze Airbnb’s entry into the state of Texas and quantify its impact on the Texas hotel industry over the subsequent decade. In Austin, whe...
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