Using Work System Design, User Stories and Emotional Goal Modeling for an mHealth System

In Malaysia, Heart Failure (HF) is one of the commonest reasons for hospitalization, with a quarter of HF patients readmitted within 30 days from the onset of acute HF. Reducing frequent hospitalization from HF would significantly reduce the burden on the health care system and resources. The opportunity exists to create digital health system to provide continuous patient care after the diagnosis of HF and subsequent discharge from inpatient...