Artificial Intelligence-Based Conversational Agents for Chronic Conditions: Systematic Literature Review

Background A rising number of conversational agents or chatbots are equipped with artificial intelligence (AI) architecture. They are increasingly prevalent in health care applications such as those providing education and support to patients with chronic diseases, one of the leading causes of death in the 21st century. AI-based chatbots enable more effective and frequent interactions with such patients. Objective The goal of this systematic...