Quality assurance dimensions for e-learning institutions in Gulf countries

Published on Jul 23, 2020in Quality Assurance in Education
· DOI :10.1108/QAE-02-2020-0024
Syed Aziz Anwar6
Estimated H-index: 6
M. Sadiq Sohail21
Estimated H-index: 21
Meera Al Reyaysa1
Estimated H-index: 1
It has been argued in the literature that quality assurance is a relative concept. In view of the new challenges (and opportunities) created by e-learning institutions in the Gulf Cooperation Council (GCC) countries, this paper aims to explore the dimensions of quality assurance in e-learning and test the psychometric properties of the underlying dimensions.,A sequential mixed methods approach was applied in this study. In the qualitative phase, items were generated using the inductive and deductive approaches. This was then followed by the quantitative phase where data was collected from 275 senior academics, scholars and administrators associated with e-learning institutions in Kuwait, UAE and Saudi Arabia.,The findings of this study revealed that e-learning quality assurance is a multidimensional construct. The dimensions of accreditation, assessment, accountability and benchmarking were identified. Further, the model demonstrated adequacy in its validity and reliability.,In the light of proliferation of e-learning courses in GCC countries, the results of this are invaluable to enable administrators and instructors to design strategy and foster innovation in the domain of quality assurance. E-learning institutions operating in a competitive environment have to design and implement an effective strategy to achieve innovation, uniqueness and diversity in the educational sector of their countries.,This paper has successfully validated an e-learning quality assurance questionnaire, which can be used effectively for evaluating e-learning programmes.
📖 Papers frequently viewed together
1 Author (Nabil Moussa)
#1Anu Lyytinen (UTA: University of Tampere)H-Index: 7
#2Vuokko Kohtamäki (UTA: University of Tampere)H-Index: 6
Last. Seppo Hölttä (UTA: University of Tampere)H-Index: 7
view all 5 authors...
AbstractAlthough the role and significance of the external stakeholders of higher education institutions has grown in recent years, quality assurance of stakeholder relationships remains a new phenomenon in the management practices of higher education institutions and in higher education research. Based on interviews and expert panel data, this article analyses the internal and external stakeholders’ perceptions of scenarios of the quality assurance of stakeholder relationships in Finnish higher...
Purpose The purpose of this paper is to investigate the extent to which higher education institutions can benefit from the implementation of benchmarking practices. Thus, the aim of this research is to point out the structure and applications of quality improvement, by providing evidence for understanding the implementation of benchmarking as a competing tool for excellence in higher education institutions. Design/methodology/approach The methodology followed in this paper is based on a method a...
Purpose – The purpose of this paper is to provide a common framework for benchmarking practices used in higher education. Design/methodology/approach – An electronic questionnaire survey was distributed to senior management team and senior administrators among the top 200 UK universities in the world. Findings – A review of the current practices of benchmarking among the universities in the UK is presented and the types of performance indicators adopted within universities in relation to researc...
#1Tariq Rahim Soomro (Al Ain University of Science and Technology)H-Index: 11
#2Reyaz AhmadH-Index: 2
Quality in higher education is the major concern among researchers. Managing quality in higher education in a multicultural population with different approaches is not only challenging but an uphill task. This paper will focus on quality concern in higher education keeping in view, the United Arab Emirates (UAE) perspectives. A model to maintain the quality in higher education and current higher education quality practices in UAE will be explored along with its challenges.
#1Insung Jung (ICU: International Christian University)H-Index: 22
#2Tat Meng Wong (Wawasan Open University)H-Index: 2
Last. Tian Belawati (Universitas Terbuka)H-Index: 8
view all 5 authors...
With the phenomenal expansion of distance education in Asia during the past three decades, there has been growing public demand for quality and accountability in distance education. This study investigates the national quality assurance systems for distance education at the higher education level in Asia with the aim of contributing to a better understanding of the current level of development of quality assurance in Asian distance education and to offer potential directions for policy makers wh...
#1Abdulrahman A. Mirza (KSU: King Saud University)H-Index: 8
#2Mohammed Al-Abdulkareem (KSU: King Saud University)H-Index: 1
Abstract Traditional academic institutions as well as newly established online or hybrid educational organizations in the Middle East (ME) are still in the early phases of trying to get students and their parents to accept and adapt to the concept of e-learning. Different countries and different universities within individual countries within the ME have achieved various levels of success to this regard. While some traditional universities have already started offering a good number of e-learnin...
#1Jiun-Sheng Chris Lin (NTU: National Taiwan University)H-Index: 1
#2Pei-Ling Hsieh (Takming University of Science and Technology)H-Index: 1
Self-service technologies (SSTs) have enhanced the role technology plays in customer interactions with firms, yet instruments that systematically measure the service quality of SSTs from the perspective of customers remain underdeveloped. Based on psychometric scale development approaches, this study conceptualized, constructed, refined, and tested a multiple-item scale that examined key factors influencing SST service quality. Through qualitative and quantitative studies in four separate phases...
#1Afton N. Kapuscinski (SU: Syracuse University)H-Index: 1
#2Kevin S. Masters (SU: Syracuse University)H-Index: 34
The current article provides a guideline for conducting factor analysis, a technique used to estimate the population-level factor structure underlying the given sample data. First, the distinction between exploratory and confirmatory factor analyses (EFA and CFA) is briefly discussed; along with this discussion, the notion of principal component analysis and why it does not provide a valid substitute of factor analysis is noted. Second, a step-by-step walk-through of conducting factor analysis i...
#1M'hammed Abdous (ODU: Old Dominion University)H-Index: 13
Purpose – The purpose of this paper is to propose a process‐oriented lifecycle model for ensuring quality in e‐learning development and delivery. As a dynamic and iterative process, quality assurance (QA) is intertwined with the e‐learning development process.Design/methodology/approach – After reviewing the existing literature, particularly focusing on QA frameworks, procedures, and methodology, a process‐oriented model structured around three sequential non‐linear phases is presented: before: ...
Cited By2
#1Vimbi Petrus Mahlangu (UNISA: University of South Africa)H-Index: 5
#2Mpipo Zipporah Sedio (UNISA: University of South Africa)
Purpose The purpose of this study is to assess students' perceptions of four teaching and learning (T&L) methods used in a blended learning Contract Law course, namely, frontal, written assignments, simulations and online asynchronous T&L. Design/methodology/approach Law students (n = 417) filled in an anonymous questionnaire on their relative satisfaction with the four methods and their preferences. Participation was voluntary. The questionnaire was administered at the end of term, in class, pr...
#1Nabil Baydoun (Hamdan bin Mohammed e-University)H-Index: 9
#2Syed Aziz Anwar (Hamdan bin Mohammed e-University)H-Index: 6
Last. M. Sadiq Sohail (UPM: King Fahd University of Petroleum and Minerals)H-Index: 21
view all 3 authors...
There is a growing tide of global interest in China’s Belt and Road Initiative (BRI) launched by President Xi Jinping in 2013. The initiative has brought in its wake enormous opportunities for crea...
This website uses cookies.
We use cookies to improve your online experience. By continuing to use our website we assume you agree to the placement of these cookies.
To learn more, you can find in our Privacy Policy.