Healthcare service users as resource integrators: investigating factors influencing the co-creation of value at individual, dyadic and systemic levels

Purpose Patients, when using healthcare services, (co)create value by integrating their own resources with those of a range of stakeholders. These resource integration activities, however, require different types of skills and effort from the patients, and different types of interactions with stakeholders, while also having different effects on patients' well-being. The purpose of the present study is to develop a better understanding of why...