Facilitators and barriers to the Lean Enterprise Transformation program at the Veterans Health Administration
Abstract
Background The Veterans Health Administration piloted a nationwide Lean Enterprise Transformation program to optimize delivery of services to patients for high value care. Purpose Barriers and facilitators to Lean implementation were evaluated. Methods Guided by the Lean Enterprise Transformation evaluation model, 268 interviews were conducted, with stakeholders across 10 Veterans Health Administration medical centers. Interview transcripts were...
Paper Details
Title
Facilitators and barriers to the Lean Enterprise Transformation program at the Veterans Health Administration
Published Date
Jan 29, 2020
Volume
46
Issue
4
Pages
308 - 318
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